Bahasa, Mandarin, Japanese, Korean, French, Russian — at no extra charge during clinical appointments.
All clinical conversations — consultations, pre-op, post-op, follow-ups — are available in Bahasa, Mandarin, Japanese, Korean, French, and Russian, in addition to English. We make sure clinical detail is never lost in translation.
The consultation
Preferred language confirmed at intake. Your concierge is matched to your language where possible; we bring in dedicated medical translators for clinical appointments where the concierge isn't fluent.
Our approach
Medical translators (not general translators) for clinical content. Documents — consent forms, treatment plans, post-op instructions — translated into your preferred language. Family or non-clinical conversations in whichever language is comfortable.
During visits
Translator present at every clinical appointment. Discharge instructions provided in writing in your preferred language. Phone calls between translator and family if helpful.
Beyond clinic
WhatsApp contact with your concierge in your preferred language. Take-home materials translated where useful. Onward referrals coordinated in any language we share with the receiving practitioner.
Pricing
Indicative packages, in Australian dollars and Indonesian rupiah. Every plan is priced individually after consultation.
- Translation in clinical appointments
- Translated consent forms and discharge
- Concierge in your language where possible
- Medical translator for clinic visits
- Translator for less-common languages
- Booked in advance
- Medical-grade interpretation
- Document translation
- Family member updates in preferred language
- Three-way calls with home practitioners
- Translation of medical correspondence
Frequently asked
Other concierge procedures.
Patients considering translation services often also explore these.
